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Hi frankiea5,

Thank you lot for sharing your business organization hither in the Microsoft Community Forum. I know that information technology would exist great if yous are able to upload your profile photograph to your Microsoft account contour so others can immediately observe you if you will send them an e-mail or you lot tin can notice if some tried to logged into your Part apps.

For us to be able to isolate the crusade of your concern, I'd like to know if you are trying to upload the photo through Microsoft account through the web? If then, I'd advise that you check if the aforementioned mistake will occur on other web browsers.

I am looking frontward to your response.

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Hi, give thanks y'all sir for your quick response. I tin easily change my profile picture in the Google chrome browser without any problems. I went to Microsofts accounts folio and found two different profile pictures plain for two different accounts that I had over the years, for some reason I can't go dorsum to that page in my edge browser or Google chrome browser. That Paige had iii unlike bubbling with two different contour pictures of me. I'm still searching for my page in my history having a hard time finding it. I will keep you updated on my issues.

Cheers once more

Frank

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I am having the aforementioned issue. I have tried with Google Chrome and the new Edge. Getting the same message with any moving-picture show I try to upload. "Endeavor once again later. Nosotros tried to upload your movie, but something went wrong."

I take tried unlike dimensions, file sizes, jpg, jpeg, png, gif.

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Tin you provide us a screenshot of the page that you are trying to view or where yous try to change your profile picture?

Are you trying to go to sign in to your info page with your Microsoft account, and then select Add motion-picture show or  Change picture,  then follow the instructions.

Let me know how it turns out for yous.

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Cheers for raising this business organisation to our attention, caeldom.

Accept yous tried to clear the browser enshroud and history to know if this will help resolve the issue. And also, tin you confirm if you lot take tried to upload dissimilar images? If yes, does the consequence occurs on all of the image?

To notify us and accept u.s. become dorsum to you lot, simply reply to this post.

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Hi, Ma.Lau

   I remember I figured out the problem.. I clicked on sync account on my contour page and when it wouldn't sync, I questioned it on thethe internet  and I got a response maxim the new Border was not able to sync your account and that Microsoft will have that issue stock-still with in a few  months with an update to the new Edge. And then that explained a lot. Past the style the proof is that I tin change my profile picture on MS account page no problem, but the MS New Border browser contour picture I can non change.It is an older movie of me. Not sure just you can see my new picture by my name on this community page I am typing on right now. So to sum it upwards, the new Edge browser will not sync the profile epitome, everything else I try works. By the way another issue I discovered in windows ten afterwards all the windows updates. When I boot upwardly my computer I see that MS Discussion too launches on startup. I have no docs open so not sure what that information technology. I launched chore manager and starting time options only no give-and-take app is showing on startup. I guess something else to investigate...

Cheers for your time and help

Regards

Frank

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Thank yous for getting dorsum to united states of america, Frank. We're glad to know that yous can now modify your MS profile prototype.

However, it seems that the issue is with the Windows OS performance. I suggest that you raise this business organization on the right category which is Windows 10.

Should you lot still demand assistance, experience costless to answer to this thread.

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Give thanks you for your help. I volition go to Windows 10 Os and allow them know what's going on.

Regards

Frank

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Welcome, Frank.

If in that location'south anything else that nosotros can aid you with, please do not hesitate to reply here and nosotros will further help you.

Proceed safe and stay healthy!

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Source: https://answers.microsoft.com/en-us/msoffice/forum/all/i-cant-upload-a-photo-to-my-microsoft-account/f595e2e3-ce09-4e30-8ebf-733c5bad47c2